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Tourism and Hospitality Dissertations

C/HR/521. Proposal. Quality Performance Management in Hospitality Industry: Case Study of Greece

WORDS:
1700
DATE:
2009
PRICE:
19.99 GBP

The paper proposes research into the role of the quality performance management (QPM) in the hospitality industry of Greece formulating the research objectives, analysing the theoretical concepts related to QPM and discussing strategic value of QPM in the hospitality industry. Proposed methodology, difficulties and limitations of the research are outlined.

 

KEYWORDS: Proposal, Hospitality, Tourism, Service Quality, performance management,

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