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Business Information Technology (BIT)

C/C/194. Workflow, business process management and the management of unstructured documents

WORDS:
4750
DATE:
2010
PRICE:
49.99 GBP

The paper defines business intelligence (BI) – describing it as the capability to discover and use information to make business processes better, with the ultimate aim of making an organisation more competitive. Workflow and business process management are two key terms which are often encountered in BI literature, and the paper cites leading studies – from Leymann, Roller & Schmidt, Web services and business process management, to Russell’s Workflow control-flow patterns: A revised view. The individual component parts of Business Process Management are examined – Service Oriented Architecture (SOA), Business Process Re-engineering or Redesign (BPR) – and the paper also considers the issues of data warehousing and online analytical processing (OLAP).

 

KEYWORDS: Business intelligence, business process management, SOA, BPR, OLAP,

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