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C/M/1632. Dissertation. Impact of Congestion Charge on Service Quality of Bus Transport in London

WORDS:
14950
DATE:
2010
PRICE:
149.99 GBP

The dissertation examines the impact of the congestion charge introduction on the service quality of London bus transport. The background and rationale of the project are explained, literature is reviewed on the causes and implications of the congestion charge, the dimensions of service quality, etc. The research uses secondary and primary methods based on the data collected via interviews and questionnaires distributed among Londoners. Conclusions are made about the concerns and benefits of the congestion charge for public transport development.

 

KEYWORDS: Dissertation, Congestion Charge, Service Quality, London Bus Transport,

 
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