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Mobile Phone Industry
C/M/18. Service Business in Market Environment
- WORDS:
- 3200
- DATE:
- 2002
- PRICE:
- 39.99 GBP
This report was produced in order to evaluate customer satisfaction with the service provided by three different mobile phones stores, ?Link&'381,, ?Phones 4U&'381, and ?Vodafone&'381,. The report is based on two main activities, observation and a short questionnaire which took place outside the stores mentioned above. Company Profiles, Quality in service organisation, Quality Dimensions, Primary research and analysis of findings.
KEYWORDS: service, business, market, environment,
Other Papers On: Mobile Phone Industry
Other Papers On: Marketing Environment
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