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Hospitality, Travel and Tourism Industry

C/B/3819. Contribution of ICT to hospitality industry

WORDS:
2950
DATE:
2011
PRICE:
29.99 GBP

The paper looks at the contribution of information communication technology (ICT) to the management of operations in hospitality industry including interior designs, productivity management, measurement of performance, capacity management and queue management. ICT applications in each operations activity are analysed making conclusions about the importance of ICT for effective hospitality management.

 

KEYWORDS: ICT, information communication technology, hospitality industry,

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