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Xerox
S/B/18. Xerox Hong Kong (Sales Activity Management Process)
- WORDS:
- 3600
- DATE:
- 2003
- PRICE:
- 39.99 GBP
This paper looks at the implementation of a new innovation of paperless SAMP for Xerox Hong Kong. The question of how to implement a new technology into a company is analysed. Areas of identification for implementation include technical training, system conversion, project management and how organisational change fits into project management. A balanced measurement system is introduced linking corporate and operational measures and feedback systems. A step-by-step approach is taken in the implementation rollout phases of this new innovation. This paper also looks at proven frameworks, which include project management, change management, along with careful planning and transition management techniques, to produce the implementation plan.
KEYWORDS: xerox, hong, kong, sales, activity, management, process,
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