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C/HR/448. Dissertation. How Can Managers Use Reward Management to Motivate Employees in Pub & Restaurant Organisations?

WORDS:
9100
DATE:
2009
PRICE:
99.99 GBP

The dissertation offers a case study of Wetherspoon investigating their current reward management (RM) and motivation practices used in the pub and restaurant organisational setting. The literature review touches on the theories of motivation and RM. Perceptions and attitudes of Wetherspoon workers toward their current reward management and motivation are studied to develop an appropriate RM and motivation tactics that Wetherspoon can consider in the future. The methods of the research include primary data analysis based on the interviews collected from 18 workers of Wetherspoon. Conclusions are made about the need to enhance flexible reward packages, employee relationship, bottom-up communication, feeling of recognition, feeling of achievement, etc. in the pubs and restaurants' staff.

 

KEYWORDS: Dissertation, reward management, motivation, staff, Wetherspoon, pubs and restaurants,

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wetherspoon hr wetherspoons study jd organisations plc employees marketing motivating management retail resource swot pestel porter human hospitality restaurant motivate pub generic forces quality change service issues five strategies delivering development bar staff function inns ratio enterprise performance proposal satisfaction dissertation managers value customer om c reward
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