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Welsh Assembly Government (WAG)
C/M/741. Organisational Analysis of Merlin, IT service provider
- WORDS:
- 2500
- DATE:
- 2008
- PRICE:
- 29.99 GBP
The paper reports on the problems with IT service delivery to the Welsh Assembly Government (WAG) by their provider Merlin analysing the environment of Merlin within WAG, the external (PESTEL) and internal factors that influence the performance of Merlin and stimulate organisational change, and the barriers to this change. An action plan is suggested to reduce the barriers and improve the organisation's performance.
KEYWORDS: Merlin, WAG, change, PESTEL,
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