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S/OM/63. Operation management: overview of Tesco

WORDS:
3000
DATE:
2008
PRICE:
39.99 GBP

The paper reports on the performance of the procurement department at Tesco indicating its functions, explaining the difference between the internal and external customers, outlining the performance objectives of the operations, i.e. speed, high quality, low cost, dependability and flexibility, and analyzing the ways of achieving these objectives. Recommendations are suggested about the improvement of operations management in Tesco.

 

KEYWORDS: Tesco, procurement, operations management, customers,

 
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