Browse our collection of papers in
Tesco

C/B/621. The Role of Information System for Relationship Marketing: The Case of Tesco

WORDS:
2400
DATE:
2007
PRICE:
29.99 GBP

This paper examined the role of information systems in improving management decision-making at Tesco. Using its ClubCard, Tesco has been able to leverage the knowledge it has about its customers in order to engage in relationship marketing practices that have given the company a significant advantage over its rivals. The paper discusses this relationship between information systems, knowledge management and relationship marketing.

 

KEYWORDS: role, information, system, relationship, marketing, tesco,

 
Other Papers On: IS and IT Management
Other Papers On: Tesco