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C/OM/258. Customer segmentation and restructuring of TELCO

WORDS:
730
DATE:
2010
PRICE:
9.99 GBP

The paper examines the issues of supply chain management (SCM) in TELCO Corporation, a manufacturer of industrial products. The features of customer segmentation and customer service of TELCO are discussed using the BCG matrix and suggesting a new organisational structure for the company’s reorganisation.

 

KEYWORDS: Customer segmentation, customer service, restructuring, TELCO, Supply Chain Management, SCM, BCG matrix,

 
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