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Somerfield PLC
E/M/18. Customer satisfaction in retail sector: Somerfield
- WORDS:
- 3000
- DATE:
- 2004
- PRICE:
- 39.99 GBP
The aim of this assignment is to discuss customer satisfaction issues, critical analysis in the light of literature and other employee point of view regarding customer satisfaction in Somerfield and analyse how company can improve it. The strengths and weaknesses of Somerfield customer satisfaction strategies will be discussed in detail in this study.
KEYWORDS: customer, satisfaction, retail, sector, somerfield,
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