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Shoeshine
C/OM/207. Quality management in Shoeshine PLC
- WORDS:
- 1850
- DATE:
- 2010
- PRICE:
- 19.99 GBP
The paper looks at the strategic objectives of operations management (OM) using the examples of GlaxoSmithKline (GSK) and Sainsbury’s, and conducting a case study of OM in Shoeshine PLC. The company’s strategic and organisational objectives are examined suggesting recommendations about the ways to improve organisational performance through cost, time and quality.
KEYWORDS: Shoeshine, Sainsbury’s, GlaxoSmithKline, GSK, Operations Management,
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