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Royal Bank of Scotland
C/HR/274. Dissertation. Improvement of Quality Services and the role of Human Resource Department in the Banking Sector
- WORDS:
- 10200
- DATE:
- 2007
- PRICE:
- 109.99 GBP
The dissertation offers a review of business excellence literature highlighting that there are very few attempts to rationalize the processes with the help of HR function by underpinning it to a theoretical base. It has been estimated that HR plays a vital role in business excellence. The impact of HR function on creating business excellence in banking sector is investigated. Findings present in-depth analysis of the Natwest and Royal Bank of Scotland merger and post merger integration.
KEYWORDS: Dissertation, Human Resource, Banking, Business Excellence, Service Improvement, Lean,
Other Papers On: NatWest Bank
Other Papers On: Royal Bank of Scotland
Other Papers On: Human Resource Dissertations
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