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C/N/608. An examination of the Francis Report inquiry into the Mid-Staffordshire NHS foundation

WORDS:
800
DATE:
2011
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9.99 GBP

This paper examines the March 2009 Francis report which was an inquiry into the Mid-Staffordshire NHS foundation. The paper reviews and analyses the 18 recommendations in the report and applies them to failures in operations management, business processes, and customer/patient handling.

 

KEYWORDS: Francis report, NHS, Mid-Staffordshire NHS foundation, operations management, business processes, patient handling,

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