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C/OM/241. Total quality management: theory and case study of NAMA Chemicals

WORDS:
3500
DATE:
2010
PRICE:
39.99 GBP

The paper looks into the theory of total quality management (TQM) exploring the nature and principles of TQM including eight concepts of excellence, and conducting a case study of a Saudi company NAMA Chemicals with regard to their readiness for TQM implementation.

 

KEYWORDS: NAMA Chemicals, TQM, total quality management, concepts of excellence,