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Motorola

C/OM/268. Total Quality Management at Motorola

WORDS:
2350
DATE:
2010
PRICE:
29.99 GBP

The paper examines the approaches to Total Quality Management (TQM) used in Motorola presenting the company’s profile, outlining the structure and principles of TQM, describing the Six Stigma methodology as a statistical measure to analyse and improve the company’s operational performance, and comparing traditional TQM with the Six Sigma method. The benefits of Six Stigma for Motorola are highlighted suggesting an action plan for the improvement of their business process.

 

KEYWORDS: Total Quality Management, TQM, Motorola, Six Sigma,

 
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