Browse our collection of papers in
Mobily

Select number of records per page:  

C/OM/385. Proposal. Impacts of TQM on service quality at Mobily and Vodafone

WORDS:
1300
DATE:
2011
PRICE:
19.99 GBP

The paper proposes to examine the impacts of total quality management (TQM) on the service quality of the Saudi Arabian telecommunications company Mobil and the UK telecom company Vodafone. The aims and objectives of the research are outlined, its methodology and outcomes are described, resources and limitations are indicated.

 

KEYWORDS: Proposal, TQM, service quality, Mobily, Vodafone,

DOWNLOAD THIS PAPER DOWNLOAD THE REFERENCE LIST

 

C/M/2055. Dissertation. Service Quality, Customer Satisfaction and Customer Retention at Mobily Company in Saudi Arabia

WORDS:
14550
DATE:
2011
PRICE:
149.99 GBP

The dissertation examines the issues of service quality, customer satisfaction and customer retention in South Arabian mobile communications company Mobily describing the growing competition within the mobile telephony industry, the communications market of Saudi Arabia and the background of Mobily. The review of literature touches on the definitions and measurement of service quality, the features of service quality in the mobile telecoms sector, theoretical underpinnings of customer satisfaction, its measurements and links with service quality, the issues of customer retention, etc. The methodology of the research is based on the qualitative analysis of secondary sources and primary sources provided by a questionnaire. Conclusions are made about the significance of service quality for customer satisfaction in the Saudi telecoms market.

 

KEYWORDS: Dissertation, Service Quality, Customer Satisfaction, Customer Retention, Mobily Company, Saudi Arabia, mobile telephony, Saudi telecoms market,

DOWNLOAD THIS PAPER DOWNLOAD THE REFERENCE LIST

 

C/HR/558. Proposal. Role of Performance Appraisals in Employees' Motivation: Case Study of Saudi Telecommunication Company Mobily

WORDS:
4900
DATE:
2009
PRICE:
49.99 GBP

The paper proposes to examine the relationship between performance appraisals and employees motivation in Saudi Arabia. Literature is reviewed on Saudi traditional values and business culture, the difference in workforce mentality between Saudi and Western work force, management issues in SA companies, the most common methods of appraisal, etc. The methods of the proposed research are described including secondary data and quantitative analysis of the primary data to be obtained from questionnaires distributed among employees and managers of a Saudi Telecom Company Mobily.

 

KEYWORDS: Proposal, Performance Appraisals, Saudi Arabia, employee motivation, Human Resource Management, HRM, Mobily,

DOWNLOAD THIS PAPER DOWNLOAD THE REFERENCE LIST

 

CUSTOM WRITING

Can't find what you are looking for? Click here to order a custom written paper

Subject Catalogue

GET OUR GooGLE TOOLBAR BUTTON
Click here
BOOK MARK US
WHAT OTHERS
HAVE SAID
The service was excellent; I received the papers within 1 minute from making my payment. I wish we could have a service like this here in South Africa. We can only hope! Nicky