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Mind training systems
C/EI/135. Adoption of electronic CRM, knowledge management and social networking by Mind Training Systems
- WORDS:
- 2050
- DATE:
- 2010
- PRICE:
- 29.99 GBP
The paper looks at the data security issues of adopting electronic customer relationship management (e-CRM), knowledge management (KM) and social networking (SN) practices by the training company Mind Training Systems (MTS). Recommended IT solutions are considered demonstrating the benefits and implications of e-CRM, e-KM and e-SN.
KEYWORDS: e-CRM, knowledge management, social networking, Mind Training Systems,
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