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Lufthansa Group

C/HR/390. Performance measurement: theory and case study of Lufthansa

WORDS:
4900
DATE:
2008
PRICE:
49.99 GBP

The paper offers a review of literature on the theory of performance measurement (PM) examining the concepts related to HRM, i.e. motivation, learning organization, etc. Methods of research into the effectiveness of PM are reviewed, a case study of the German company Lufthansa Airlines is conducted examining PM tools they can apply to achieve further success. Conclusions are made about the importance of balanced scorecard is a strategic planning and management system. Recommendations are suggested to help ensure the success of the organization.

 

KEYWORDS: hr, performance, measurement, theory, study, lufthansa,

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