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Liner Hotel
C/T/103. IT support of hospitality services and quality management in Liner Hotel, Liverpool
- WORDS:
- 1600
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- DATE:
- 2009
- PRICE:
- 19.99 GBP
The paper examines the IT management system used in the nautical themed Liner Hotel in Liverpool describing the information systems (IS) that provide facilities in the guest cycle and support quality management (QM). Recommendations about the quality improvement of hotel services are suggested.
KEYWORDS: Liner Hotel, information system, IS, quality management, guest cycle,
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