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ING Direct

C/M/837. Perceptions and Attitudes toward Digital Bank with Respect to Brand Management of ING Direct UK

WORDS:
5100
DATE:
2008
PRICE:
59.99 GBP

The paper reports on ING Direct UK investigating the influence of the brand management on perception, attitude and behaviour of customers toward digital banks, ING Direct in particular. The methods of research include a focus group interview as a primary research tool, and secondary data obtained from textbooks, Business Library, the Internet and journal articles.

 

KEYWORDS: ING Direct, bank, brand management, consumer behaviour,

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