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C/B/2431. IBM Retail Business Assessment at Dillard's, Inc.: Managing Staffing Levels to Improve Conversion. Harvard Business School Case study analysis

WORDS:
950
DATE:
2010
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9.99 GBP

This paper analyses 'IBM Retail Business Assessment at Dillard's, Inc.: Managing Staffing Levels to Improve Conversion' case study by Ton. The study of Dillard’s Inc., Texas is conducted aiming increase its conversion rate and enhance sales according to the result of data gathered using IBM Smart Surveillance Solution (S3) system. This paper provides background analysis, problem statement, problem analysis, identification and evaluation of alternatives, and strategic recommendations. Effect of staffing levels on conversion rate is analysed.

 

KEYWORDS: IBM, Conversion Rate, Dillard’s Inc., Smart Surveillance Solution (S3) system.,

 
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