Browse our collection of papers in
Hilton Group
C/EI/220. Hilton Metropole: websites and information systems analysis
- WORDS:
- 1400
- DATE:
- 2011
- PRICE:
- 19.99 GBP
The paper looks at the use of information technology in the hospitality industry examining IS applications in Hilton Metropole hotel. The company’s uniform resource locators (URLs) are analysed describing their web pages and evaluating the websites. Issues related to the use of Legacy systems software are addressed, Extranet and Intranet facilities are described and evaluated.
KEYWORDS: Hilton Metropole hotel, website, URL, information systems, Intranet, Extranet,
C/M/2200. Service quality in luxury hotels: review of article and case study of Hilton Hotels
- WORDS:
- 3600
- DATE:
- 2011
- PRICE:
- 39.99 GBP
The paper presents a review of article “Towards an understanding of total service quality in hotels” by Wilkins et al (2007) analysing the methods used in the article, highlighting the strengths and weaknesses of the research, and suggesting related research opportunities. A study is conducted of the Hilton Hotel chain using a SERVQUAL-based questionnaire to evaluate their service quality. Conclusions are made about the overall service quality at Hilton hotels.
KEYWORDS: total service quality in hotels, Wilkins et al, review, Hilton Hotel,
C/T/161. Dissertation. Service Strategy in Hilton Hotels
- WORDS:
- 11550
- DATE:
- 2011
- PRICE:
- 119.99 GBP
The dissertation investigates the service strategy used by Hilton Group presenting a case study of Hilton hotels in Germany and the UK. Literature is reviewed on theoretical approaches to service strategy considering its influence on service quality, identifying the elements of service quality, etc. The background and current challenges faced by Hilton hotels are reviewed. The methods of the research include analysis of secondary data and a SERVQUAL analysis of primary data collected via a cross-sectional survey based on a questionnaire posted on Facebook. Conclusions are made about the need for service quality improvement and standardisation in Hilton hotels.
KEYWORDS: Dissertation, service strategy, service quality, Hilton hotels, hospitality,
C/HR/945. Performance management at the Bentley Hotel
- WORDS:
- 5250
- DATE:
- 2011
- PRICE:
- 59.99 GBP
This paper discusses performance management, and focuses on the Bentley Hotel in London, part of the Hilton Group. The paper examines the pay for performance criteria at the Bentley, and assesses various reasons for poor performance. The financial, consumer and operations perspectives of performance management are all discussed. The paper also provides recommendations for the overall project.
KEYWORDS: Performance management, Bentley Hotel, Hilton, pay for performance!,
C/HR/869. Examination of strategic human resource management at the Bentley hotel
- WORDS:
- 4200
- DATE:
- 2010
- PRICE:
- 49.99 GBP
This paper examines strategic human resource management (SHRM), and begins by providing the background to the concept. The paper then examines SHRM and employee resourcing, motivation, change, and development. All of these topics are discussed in reference to the Bentley Hotel. The paper aims to suggest whether SHRM practices are implemented at the Bentley Hotel.
KEYWORDS: strategic human resource management, SHRM, employee motivatiom, employee resourcing, employee change, employee development, employee motivation, Bentley hotel,
C/HR/797. Dissertation. Impact of training on employee performance in Hilton
- WORDS:
- 11250
- DATE:
- 2010
- PRICE:
- 119.99 GBP
The dissertation investigates the HRM approaches to employee training in the UK hospitality industry focusing on the relationship between employee training and organisational performance of Hilton hotels. An overview of the company is presented, literature is reviewed on the theory and practices of talent management in the UK. The methods of the research are based on secondary data and primary data obtained from an online questionnaire distributed among Hilton student customers. Conclusions are made about the effects of employee training on the organisation suggesting recommendations about employee training strategies in Hilton hotel.
KEYWORDS: Dissertation, HRM, Hilton hotels, employee training, employee performance, hospitality,
C/HR/796. Dissertation + Proposal. Impact of training on employee performance in Hilton
- WORDS:
- 14550
- DATE:
- 2010
- PRICE:
- 149.99 GBP
The dissertation investigates the HRM approaches to employee training in the UK hospitality industry focusing on the relationship between employee training and organisational performance of Hilton hotels. An overview of the company is presented, literature is reviewed on the theory and practices of talent management in the UK. The methods of the research are based on secondary data and primary data obtained from an online questionnaire distributed among Hilton student customers. Conclusions are made about the effects of employee training on the organisation suggesting recommendations about employee training strategies in Hilton hotel. Proposal for this dissertation is provided in the appendix. This dissertation contains 11250 words and proposal contains 3300 words.
KEYWORDS: Dissertation, proposal, HRM, Hilton hotels, employee training, employee performance, hospitality,
C/M/1647. Analysis of marketing strategies: case study Westward Hilton
- WORDS:
- 3100
- DATE:
- 2010
- PRICE:
- 39.99 GBP
This paper examines the strategic management of Westward Hilton Hotel, a premium lodging provider and concentrates on their marketing strategies. The paper discusses the structure of the company and the products and the markets that the hotel serves. A SWOT analysis is performed, and the financial performance is examined. The paper focuses on the stakeholders, including customers, workers, investors and the community. After summarizing all of the research the paper suggests that the hotel use a different sale promotion strategy to attract more customers, and recommends ways in which they could achieve this.
KEYWORDS: Westward Hilton Hotel, lodging provider, marketing strategies, SWOT, financial performance, stakeholders, sale promotion strategy,
C/B/2870. Hilton hotels: current position and future strategies
- WORDS:
- 2900
- DATE:
- 2010
- PRICE:
- 29.99 GBP
The paper examines the current position of Hilton hotels discussing their future strategic objectives, identifying priority issues, and suggesting recommendations about the company’s strategies presenting a choice of alternatives.
KEYWORDS: Hilton Hotels, strategic position,
S/T/74. Hilton Hotel: features, sales and merchandising
- WORDS:
- 7850
- DATE:
- 2010
- PRICE:
- 79.99 GBP
The paper examines the strategies in sales and merchandising used by Hilton Colombo Hotel providing the description of the hotel and its features, discussing the brand image of Hilton, reviewing its products and services, and explaining their implications for the guests of the hotel. Promotional activities and possible improvements of the hotel design and facilities are recommended, the effectiveness of the hotel merchandising is evaluated, suggestions are made about the areas and methods of the selling activity.
KEYWORDS: Hilton Hotel, sales and merchandising,
C/HR/752. Strategic HRM, business strategies and market position of Bentleys Hotel
- WORDS:
- 3850
- DATE:
- 2010
- PRICE:
- 39.99 GBP
The paper examines the relationship between strategic human resource management (SHRM) and business strategies of Bentleys Hotel under the management of the Hilton Hotel. The issues of HRM are addressed including employee motivation, training and development, change management, etc. Features of the hotel industry are described, the company’s position within the industry is analysed using Porter’s five forces model. Recommendations to the hotel management are suggested on the basis of Ansoff analysis.
KEYWORDS: Strategic HRM, business strategies, Bentleys Hotel, Porter’s five forces, Ansoff,
C/HR/746. Requirements for strategic HRM at different stages of company evolution
- WORDS:
- 1800
- DATE:
- 2010
- PRICE:
- 19.99 GBP
The paper looks at the changing role of strategic human resource management (HRM) at different phases of the company lifecycle. The history and theory of HRM development are reviewed, strategic HRM approaches are considered using case studies of Hilton Hotels, lastminute.com and IKEA.
KEYWORDS: Strategic Human Resource Management, SHRM, Hilton Group, IKEA, lastminute.com,
C/T/137. Dissertation. Training of employees in the tourism industry in UK. Case study of Hilton Hotel
- WORDS:
- 11250
- DATE:
- 2010
- PRICE:
- 119.99 GBP
This dissertation aims to find out the different and best methods to train the employees of the tourism sector especially in regards with Hilton Hotel. The dissertation firstly talks about the Hilton Hotels and its achievements. The literature review provides a brief assessment about why training is important for the employees of tourism industry and how can it impact the profit of the tourism firm. The dissertation is completed with qualitative research based on information gathered from a questionnaire. The research will also provide a number of different practical proposals which could be used by the hotels in order to motivate the employees.
KEYWORDS: Dissertation, Training, tourism sector of UK, Hilton Hotels, tourism industry, employee training and development, tourism management,
C/M/1447. Management of cultural clashes and case study of team motivation in Hilton
- WORDS:
- 1950
- DATE:
- 2010
- PRICE:
- 19.99 GBP
The paper addresses the issue of cultural clash between the two organizations in the course of their merger reviewing theories of organizational and national culture and discussing the practices of managing cultural integration. A case study of HRM in Hilton is conducted examining their practices in team motivation. This paper is answering the following questions: An important aspect of the changes at Hilton related to organisational structure and the associated requirement for cultural integration. With reference to relevant academic sources on both organisational and national culture, explain the issues that can potentially arise in such change situations and critically appraise the strategies adopted by Hilton to support cultural integration. In its statement of core values, Hilton identifies the importance of people enjoying being part of a team and ‘pulling together to provide excellent service’. Using your knowledge of team leadership, development and motivation, critically evaluate the approach used by Hilton to support achievement of this core value.
KEYWORDS: cultural clash, merger, cultural integration, team motivation, Hilton,
C/HR/691. Proposal. Employee training in UK tourism sector: case study of Hilton Hotels
- WORDS:
- 3300
- DATE:
- 2010
- PRICE:
- 39.99 GBP
The paper proposes research into the importance of training hotel staff to deliver quality service with the focus on Hilton Hotels. The areas of study are defined, its significance is explained, the objectives of the proposed research are outlined, literature is reviewed on management training and development in the tourism sector, research methodology and ethical issues are addressed, the resources and limitations of the study are identified.
KEYWORDS: Proposal, Employee training in UK tourism sector: Hilton hotels, hospitality, quality service,
C/M/1427. Service Marketing: theory and case study of Hilton Hotels
- WORDS:
- 4150
- DATE:
- 2010
- PRICE:
- 49.99 GBP
The paper considers different aspects of service marketing including service gaps, service design, service delivery, service failure, and service recovery. Application of the service marketing principles is examined using the case study of Hilton Hotels and applying the SERVQUAL model to describe the service design of the company.
KEYWORDS: Service Marketing, Hilton Hotels, SERVQUAL,
C/M/1380. HRM practices used by Hilton hotels to enhance their service quality
- WORDS:
- 2350
- DATE:
- 2010
- PRICE:
- 29.99 GBP
The paper looks at the correlation between service quality, customer retention and the profitability of service firms. The SERVQUAL model of service quality management is described, a case study is conducted of HRM practices used by Hilton Group to enhance their employee satisfaction and motivation in the delivery of high quality services.
KEYWORDS: Hilton hotels, HRM practices, Service Quality, Employee motivation,
C/T/112. International Hospitality Management: Case Study of Hilton Hotels
- WORDS:
- 3050
- DATE:
- 2010
- PRICE:
- 39.99 GBP
The paper addresses the issues of international hospitality management examining cultural underpinnings of hospitality enterprises that operate across national borders. Analysis is conducted of the international management practices of the Hilton Group looking at the HRM aspects of their global strategy, namely, recruitment in multicultural environment and turnover management of high achievers.
KEYWORDS: Hospitality, Leisure Industry, International Management, Hilton Group, Human Resource Management,
C/B/1903. Value Chain Analysis of the Hilton group
- WORDS:
- 600
- DATE:
- 2010
- PRICE:
- 9.99 GBP
This paper presents an overview of the Hilton group, with Value Chain Analysis. Value Chain Analysis is a management tool used to identify key activities within the organisation which form its value chain: Inbound logistics, Operations, outbound logistics, marketing and sales, service, procurements, human resource management, technology development and firm infrastructure.
KEYWORDS: Value Chain, Inbound logistics, Operations, outbound logistics, marketing and sales, service, procurements, human resource management, technology development and firm infrastructure, the Hilton group,
C/B/1902. Value Chain Analysis of the Hilton group
- WORDS:
- 600
- DATE:
- 2010
- PRICE:
- 9.99 GBP
This paper presents an overview of the Hilton group, with Value Chain Analysis. Value Chain Analysis is a management tool used to identify key activities within the organisation which form its value chain: Inbound logistics, Operations, outbound logistics, marketing and sales, service, procurements, human resource management, technology development and firm infrastructure.
KEYWORDS: Value Chain, Inbound logistics, Operations, outbound logistics, marketing and sales, service, procurements, human resource management, technology development and firm infrastructure, the Hilton group,
C/B/1901. Porter's Five Forces Analysis of the Hilton group
- WORDS:
- 450
- DATE:
- 2009
- PRICE:
- 9.99 GBP
This paper presents an overview of the Hilton group, with Porter's 5 forces analysis. Porter’s 5 forces is a framework for industry analysis and business strategy development, which discusses the bargaining power of customers, the bargaining power of suppliers, the threat of new entrants and the threat of substitute products and the intensity of competitive rivalry affecting the Hilton group.
KEYWORDS: Porter, 5 forces, five forces, the Hilton group,
C/B/1655. Analysis of Hilton group using Porter's five forces and value chain models
- WORDS:
- 2000
- DATE:
- 2009
- PRICE:
- 29.99 GBP
The paper analyses the hotel industry applying Michael Porter’s Five Forces model. The concept of Porter’s theory is explained in the context of Hilton Group’s main competitors discussing the ways in which Hilton seek to differentiate themselves from their competitors, and reviewing other theories by Porter, i.e. the diamond model, value chain analysis, etc.
KEYWORDS: Hilton, Porter’s five forces, Value Chain, Diamond model, hotel industry,
S/HR/257. Staff Turnover in Hospitality Industry and Hilton Hotels'
- WORDS:
- 1800
- DATE:
- 2009
- PRICE:
- 19.99 GBP
The paper examines the causes of the high labour turnover in the tourism and hospitality industry discussing staff retention strategies and offering a case study of Hilton Hotels' practices in their employee retention.
KEYWORDS: hr, staff, turnover, hospitality, industry, hilton, hotels,
C/M/820. Brand pricing and brand distribution strategies in Hilton, Park lane and in Hilton in Mumbai
- WORDS:
- 1200
- DATE:
- 2008
- PRICE:
- 19.99 GBP
The paper examines the pricing and distribution strategies of the Hilton Hotels Group in Mumbai, India and London, UK. Hilton London in Park Lane symbolizes super-rich status whereas Hilton Towers Mumbai is geared towards holidaymakers and tourists. Different customer segments, economic situations and the countries' specific needs are considered showing their influence on the brand pricing and brand distribution strategies of Hilton.
KEYWORDS: Hilton Hotels, hospitality, tourism, travel, brand, pricing,
S/B/438. Strategy in Practice: Westward Hilton
- WORDS:
- 1400
- DATE:
- 2008
- PRICE:
- 19.99 GBP
The paper examines the experience of the Hillerman Hotels general manager describing the company's vision, mission, customer care practices, etc. Data on the financial and value chain analysis of Westward Hilton over 1992-1996 are presented, their external environment is described using PEST, Five Forces and Key success factors models, etc. The paper has no reference list.
KEYWORDS: Hillerman, Hotel, Westward Hilton, PEST, Five Forces, success factors,
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Thanks for ur excellent service. I received the paper only in one minute of payment.Michail
