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Hilton Group

S/B/438. Strategy in Practice: Westward Hilton

WORDS:
1400
DATE:
2008
PRICE:
19.99 GBP

The paper examines the experience of the Hillerman Hotels general manager describing the company's vision, mission, customer care practices, etc. Data on the financial and value chain analysis of Westward Hilton over 1992-1996 are presented, their external environment is described using PEST, Five Forces and Key success factors models, etc. The paper has no reference list.

 

KEYWORDS: Hillerman, Hotel, Westward Hilton, PEST, Five Forces, success factors,

 
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