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Fumac Ltd
E/OM/35. Managing Change at Fumac Ltd
- WORDS:
- 2000
- DATE:
- 2006
- PRICE:
- 29.99 GBP
The paper examines the programme of total quality management (TQM) in Fumac presenting an overview of TQM development, identifying TQM characteristics, and discussing the challenges of planning and implementation of the TQM programme. This paper is based on the 'Managing Change in Fumac Ltd' case study from 'The Organisational Behaviour Casebook' by A. Thomas.
KEYWORDS: Total quality management, TQM, Fumac,
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