Browse our collection of papers in
BT Group plc
C/M/1329. Organisational risk: theory and case study of risk management in BT Group Plc
- WORDS:
- 3200
- DATE:
- 2010
- PRICE:
- 39.99 GBP
The paper looks into the concept of organisational risk highlighting the importance of risk management (RM) in modern business and conducting a study of RM practices in British Telecom (BT Group Plc). BT background and structure are described, their external and internal risks are identified, strategic directions used to reduce risk are examined.
KEYWORDS: Organisational risk, risk management, British Telecom, BT Group Plc,
C/M/1316. Managing Change at British Telecom
- WORDS:
- 4600
- DATE:
- 2010
- PRICE:
- 49.99 GBP
The paper looks at the transformation process at British Telecom (BT) describing the company’s background and identifying the drivers of the change, the challenges faced by change management, and the effectiveness of change implementation at BT.
KEYWORDS: British Telecom, BT, Change Management,
C/B/1500. International business: oversupply management
- WORDS:
- 2500
- DATE:
- 2009
- PRICE:
- 29.99 GBP
The paper examines the advantages and disadvantages faced by a firm contemplating international expansion of their business due to excess capacity existing in the industry. The options available to businesses in the international trade are outlined, the examples of international practices of Honda and British Telecommunications (BT) are discussed.
KEYWORDS: International business, industry, oversupply, Honda, British Telecommunications, BT,
C/E/341. Assess the contrasting perspectives and interests of developed and developing countries with respect to global trade liberalization
- WORDS:
- 3100
- DATE:
- 2009
- PRICE:
- 39.99 GBP
The paper addresses the issues of trade liberalization and foreign direct investment (FDI) discussing the approaches of developed and developing countries to FDI and economic liberalization. The problem of economic dominance over national cultures is discussed arguing the economic power of foreign companies in developing countries. A case study of British Telecom (BT) in India is presented.
KEYWORDS: developed countries, developing countries, global trade liberalization, foreign direct,
C/HR/422. Work life balance in UK
- WORDS:
- 1700
- DATE:
- 2009
- PRICE:
- 19.99 GBP
The paper examines the work life balance in the UK discussing how it can be addressed by organisations through introducing flexible working patterns. Organisational benefits of the work-life balance are outlined discussing the example of BT. Initiatives of the UK government in addressing individual's work-life situation are critically reviewed including the European Working Time Directive, the Flexible Working Regulations, etc.
KEYWORDS: Work-Life Balance, Flexible working,
S/HR/245. Dissertation. Does Work Life Balance influence Productivity? Exploratory Study of Work Life Balance Effects on Company's Financial Accounts
- WORDS:
- 21000
- DATE:
- 2009
- PRICE:
- 219.99 GBP
The dissertation investigates the effects of work-life balance (WLB) on companies' productivity. Literature is reviewed on the history and evolution of the WLB concept, national and EU policies towards WLB, legal frameworks of WLB, approach to WLB in Ireland, positive and negative opinions about WLB, etc. Research philosophy, ethics, approaches and methods are described highlighting advantages and disadvantages of qualitative and quantitative analysis and reflecting step-by-step work at the dissertation project. A study is conducted of the financial data and WLB practices of British Telecom, Lloyds TSB, Marks and Spencer, and Unilever. Secondary research is combined with primary research techniques based on questionnaires, interviews and structured observation. Conclusions are made about whether the analysed companies make WLB policies profitable.
KEYWORDS: Dissertation, Work Life Balance, HRM, British Telecom, Lloyds TSB, Marks and Spencer,
C/F/373. Company Financial Analysis and Forecasting: BT Group Plc 2009
- WORDS:
- 1600
- DATE:
- 2008
- PRICE:
- 19.99 GBP
The paper presents financial performance analysis and financial forecasting for BT Group Plc reporting on their recent financial results, corporate governance, and financial ratios obtained from the annual reports for 2007-2009. The company's financial forecasting is presented analysing the factors that may influence the future performance of BT and representing their future financial statements.
KEYWORDS: Financial statement, financial ratios, Financial Forecasting, BT Group Plc, Company An,
C/M/979. What is customer service strategy and why is it important for organisations to have one?
- WORDS:
- 2100
- DATE:
- 2008
- PRICE:
- 29.99 GBP
The paper examines the importance of customer service for organisations reviewing the basic CRM theories on service and customer care, and presenting a case study of the UK telecommunication company BT. The characteristics of the service provision are defined addressing the issues of service supply and demand, the elements of a customer care strategy are outlined.
KEYWORDS: customer, service, strategy, organisations, one,
C/B/528. BT Group Plc: SWOT analysis
- WORDS:
- 750
- DATE:
- 2007
- PRICE:
- 9.99 GBP
The paper begins with a brief company overview for BT plc, a leading provider of local and long distance phone services through a fixed line network which is followed by a comprehensive analysis of its strengths, weaknesses, opportunities and threats.
C/B/746. BT Group: Strategic Analysis
- WORDS:
- 4900
- DATE:
- 2007
- PRICE:
- 49.99 GBP
This paper tackles the key issue facing the BT Group: how to expand their business in the international markets while continuing to build and defend the UK home market for voice and data services. This involves an external and internal assessment of the BT Group and the UK telecommunications sector. The paper proposes various options for BT Group and, in the final section, recommends an approach for BT Group to achieve their strategic objectives.
KEYWORDS: BT Group, strategy, strategic options, industry analysis, telecommunications sector, i,
C/F/230. Financial performance of British Sky Broadcasting Group, Virgin Media, BT Group and Vodafone
- WORDS:
- 2300
- DATE:
- 2007
- PRICE:
- 29.99 GBP
The paper reports on the financial performance of four companies, i.e. British Sky Broadcasting Group, Virgin Media, BT Group and Vodafone Group, conducting analysis of their balance sheets, cash flow statements, income statements and performance dynamics in the financial market. Recommendations about the companies' strategic development are suggested.
KEYWORDS: Financial performance, British Sky Broadcasting, Virgin Media, BT, Vodafone,
C/B/332. British Telecom: Analysis of the external environment and potentials of growth
- WORDS:
- 1900
- DATE:
- 2006
- PRICE:
- 19.99 GBP
The work analyses the macro and micro industry environmental factors that could have an effect on the British Telecom Group plc. The globalisation of service providers presents BT with a wide spectrum of opportunities that include expansion to newer locations. However, the advent of technology and the rapid rate of technological advancements pose a threat to the existing offerings that BT has to make. The article discusses the key strengths and weaknesses of BT, looks at the opportunities that BT has and can create, and makes a note of the threats it should be aware of.
KEYWORDS: british, telecom, external, environment, potentials, growth,
C/F/152. Financial Performance Analysis BT vs. Vodafone
- WORDS:
- 1000
- DATE:
- 2006
- PRICE:
- 19.99 GBP
The work determines and analysis the following ratios for two companies: ROCE, Operating return equity, Dividends paid, Net Profit Margin, Current Ratio, Debtor and Creditor payment period, Asset Turnover, Financial Leverage, Capital Gearing, Earnings per share and Price Earnings ratio. The ratios are divided into efficiency, liquidity, investor and capital structure ratios. The appendix includes formulas and the working to determine all of the figures. Harvard referencing identifies all of the pages used in the annual reports for the figures used.
KEYWORDS: ROCE, Operating return equity, Dividends paid, Net Profit Margin, Current Ratio, Debto,
C/HR/88. BT: psychological contract
- WORDS:
- 1000
- DATE:
- 2006
- PRICE:
- 19.99 GBP
This study is based on an analysis of the psychological contract and its importance within a changing organizational culture. Globalization and evolving management patterns have highlighted the importance of the employee-employer dynamics that may not always be formal and are based on mutual expectations and obligations. In this study we examine the importance of psychological contract within the context of British Telecom and its changing organizational system.
KEYWORDS: hr, bt, psychological, contract,
E/B/201. UK telephone industry
- WORDS:
- 2000
- DATE:
- 2006
- PRICE:
- 29.99 GBP
The paper examines the competition in the UK telephone industry reporting on the position of British Telecom (BT), reviewing the changes within the industry structure and the telecommunications market, discussing the reasons behind the sensitivity of BT, NTL, etc.
KEYWORDS: telephone industry, telecommunications, British Telecom, BT,
P/B/694. Report on VoIP BT communication provider
- WORDS:
- 2000
- DATE:
- 2006
- PRICE:
- 29.99 GBP
The paper reports on BT, a global provider of communication services, discussing their launch of a consumer VoIP service, Broadband Voice package. Organisational and environmental features of BT VoIP are analyzed using SWOT, their competitors, users and strategies are described.
KEYWORDS: VoIP BT, communication provider, Skype,
P/B/706. BT performance in UK telephone directory service
- WORDS:
- 2500
- DATE:
- 2006
- PRICE:
- 29.99 GBP
The paper reports on the UK telephone directory service focusing on the performance of BT, one of the service providers. The current situation within the sector is reviewed describing the owners and the users of the telephone directory service. Analysis of the industry is conducted using Porter’s five forces model. Financial reports of BT are reviewed offering recommendations to boost their service.
KEYWORDS: BT, telephone directory,
P/HR/252. Dissertation. Work-Life balance policies in BT
- WORDS:
- 11500
- DATE:
- 2006
- PRICE:
- 119.99 GBP
The dissertation examines the impacts of the work life balance (WLB) policies within the BT Group UK describing the companys structural and cultural background, and focusing on the practices of the BT Wholesale department. A literature review touches upon the theory of Work-Life balance, changes in family values, advantages and disadvantages of WLB policies, etc. Qualitative and quantitative research methods are combined using the analysis of the secondary data and the primary data collected through a questionnaire and an interview with a member of BT senior management. Recommendations are made to improve BT policies of WLB.
KEYWORDS: Dissertation, work-life balance, BT, family,
P/M/711. Customer satisfaction: statistical analysis of BT customer study data
- WORDS:
- 2000
- DATE:
- 2006
- PRICE:
- 29.99 GBP
The paper reports on the statistical analysis of the BT customer study data investigating the levels of customer satisfaction with BT overall performance and the performance of each BT customer categories (business channels), i.e. BT Direct, BT Local buyers and BT Resellers. The variables that contribute to customer satisfaction are identified and evaluated.
KEYWORDS: Customer satisfaction, statistical, BT, SPSS,
P/M/780. Relationship Marketing and Key Account Management in BT broadband service
- WORDS:
- 2500
- DATE:
- 2006
- PRICE:
- 29.99 GBP
The paper examines the concepts of Relationship marketing (RM) and Key account management (KAM) providing their definitions and investigating their use by British Telecom (BT) in their broadband services. Recommendations related to RM and KAM are made for BT to get competitive advantage over their rivals within the broadband Internet industry.
KEYWORDS: Relationship marketing, key account management, broadband, BT, British Telecom,
C/B/278. BT and the UK Broadband and Landline Sector
- WORDS:
- 5500
- DATE:
- 2005
- PRICE:
- 59.99 GBP
This report presents the analysis of the UK broadband and landline sector and BTs business operations. Evaluates macro and micro external environment that impacts corporate and marketing strategies, key features and success factors of the sector and BT practices. Considers marketing strategies and marketing analysis of BT, including marketing segmentation, targeting and marketing mix.
KEYWORDS: bt, uk, broadband, landline, sector,
C/B/279. BT and the UK Broadband and Landline Sector
- WORDS:
- 6900
- DATE:
- 2005
- PRICE:
- 69.99 GBP
This report presents the analysis of the UK broadband and landline sector and BTs business operations. Evaluates macro and micro external environment that impacts corporate and marketing strategies, key features and success factors of the sector and BT practices. Considers marketing strategies and marketing analysis of BT, including marketing segmentation, targeting and marketing mix.
KEYWORDS: bt, uk, broadband, landline, sector,
C/M/177. A critical assessment of people management practices at the beginning of the 21st Century.
- WORDS:
- 2500
- DATE:
- 2005
- PRICE:
- 29.99 GBP
There is much debate concerning the need for a new approach to the management of people in order to reflect the way in which organisations are evolving at the start of the 21st century. This paper addresses the degree to which people management practices in organisations have evolved as we enter the 21st century, and the need for new approaches to managing people. This includes a discussion of Human Resource Management philosophy and practices, incorporating a critical discussion of the issues raised. The essay also focuses on the personal experiences of the writer whilst working at British Telecom PLC. A number of issues are raised with respect to how increased levels of globalisation and competition coupled with new technologies will change the way people work. The paper also considers the growth of the 'knowledge economy' and the management of 'knowledge workers'.
KEYWORDS: critical, assessment, people, management, practices, beginning, st, century,
E/B/162. Assess the Degree of Competition That Exists In the UK Telephone Industry
- WORDS:
- 2500
- DATE:
- 2005
- PRICE:
- 29.99 GBP
The paper reports on the current situation in the British telephone industry assessing the monopoly of the British Telecom (BT) network (the loop) and describing their position with regard to the competitors, e.g. NTL, Cable, Carphone Warehouse, etc. Barriers to the UK telephone market entry are discussed, the features of an oligopolistic market are analysed.
KEYWORDS: Telephone, British Telecom, BT, monopoly, oligopoly,
P/B/515. Report on British Telecom
- WORDS:
- 5000
- DATE:
- 2005
- PRICE:
- 59.99 GBP
The paper reports on British Telecom (BT) providing the companys profile and conducting external analysis of the telecommunication industry environment, competitor analysis, analysis of industrys life-cycle, Porters five forces analysis. Internal analysis of BT includes a report on internal resources, capabilities, core competences and key success factors, SWOT model is used.
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