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BT Group plc

C/HR/870. How can a newly formed senior management team become a high performing team?

WORDS:

7500

DATE:

2011

PRICE:

79.99 GBP

This paper focuses on a new senior management team (SMT), part of British Telecommunications (BT) GS Multi-National Corporations (MNC) UK & Global Professional Services (PS) unit. The paper aims to discuss ways in which SMT’s can become high performance teams. The paper begins by introducing the background to BT, and to the proposed topic. The paper aims to determine the main issues that are affecting the SMT, research the key underlying principles supporting a high performing team, learn from case studies and previous research how high performing teams were built, and to identify the main initiatives needed in order to transform the newly formed SMT into a high performing team. The review of literature focuses on topics like the requirements of being a high performing team. The paper fulfils the objectives through use of literature analysis, questionnaires and interviews with SMT members. All of the results are analysed, and the paper concludes by identifying the issues that face the SMT when trying to becoming a high performance team. The paper also provides recommendations for the SMT.

KEYWORDS: senior management team, SMT, British Telecommunications, BT, high performance teams!,