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British Airways

C/HR/742. Impact of employee relations and involvement on company performance

WORDS:
3000
DATE:
2010
PRICE:
39.99 GBP

The paper looks at the role of employment relationships in the company’s success examining the concepts of employee relations and involvement (ER&I) with reference to the theory of human resource management (HRM). A case study is presented of poor ER&I in British Airways (BA) that resulted in the strike action. BA approaches are compared with the encouraging approaches to ER&I used in Toyota. The concepts of psychological contract and organisational leadership are explored with relation to ER&I.

 

KEYWORDS: employee relations and involvement, company performance, British Airways, BA, Toyota, psychological contract, leadership,

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