Browse our collection of papers in
Barclays Bank
C/F/1368. Dissertation outline. An examination of the quality of services at Barclays Bank Birmingham
- WORDS:
- 750
- DATE:
- 2012
- PRICE:
- 9.99 GBP
This dissertation outline is for a study on the quality of services provided by Barclays Bank in Birmingham. The paper summarises the background to the study, as well as its importance. The objectives are to identify the customer expectations in regards to banking services by Barclays Bank in Birmingham, to identify the ‘gap’ between customer expectations and delivery of actual services by the bank, and to areas requiring service quality improvement. The outline details the planned methodology, data collection techniques and review of literature.
KEYWORDS: Dissertation outline, Barclays Bank, customer expectations, banking services, service quality improvement,
S/OM/88. Operations management at Barclays
- WORDS:
- 2800
- DATE:
- 2011
- PRICE:
- 29.99 GBP
This paper focuses on operations management, and uses Barclays bank as a case study, and begins by providing background information on operation management. The background to Barclays is provided, and this is followed by an identification of the role and objectives of operations. The operations strategy at Barclays is highlighted and this section looks at the design of the services, layout, and job design.
KEYWORDS: operations management, Barclays, operations strategy, services, layout, job design,
C/M/2438. Proposal. Assessment of the strategies used at Barclay's to build a strong customer base
- WORDS:
- 1450
- DATE:
- 2011
- PRICE:
- 19.99 GBP
This proposal is for a study based on Barclay’s Plc, and aims to detail the strategies used to build a strong customer base. The aims are to explore the importance of maintaining a strong customer base in order to maintain a strong position in the financial market, to analyze the necessity for formulating special discounted rate loans, long term pension schemes, loyalty cards, additional services etc to attract more customers for banking, and to investigate the importance and role of CRM software in strengthening customer base. The details for the review of literature and proposed methodology are provided, along with the ethical considerations and research timeline.
KEYWORDS: Proposal, Barclay’s Plc, consumer base, financial market, discounted rate loans, long term pension schemes, loyalty card, CRM,
C/M/2431. An examination of the implementation of customer relationship management (CRM) system for Barclay's Wealth
- WORDS:
- 2800
- DATE:
- 2011
- PRICE:
- 29.99 GBP
This paper examines the implementation of a customer relationship management (CRM) system for Barclay’s Wealth. The paper begins by describing the CRM system technology available, and then applies it to Barclay’s Wealth. The ways in which Information Systems (IS) can be integrated are discussed before the paper examines portfolio management systems. The rationale for the investment in the CRM system is discussed, and this section examines topics like improvement of client services, competitive advantage, and revenue. The challenges of the system implementation are assessed before conclusions are made.
KEYWORDS: Customer relationship management, CRM, Barclay’s, Barclay’s Wealth, customer relationship management system, information systems, portfolio management systems, competitive advantage, revenue,
C/B/4238. Cultural diversity in Jaguar Land Rover, Tata Steel and Barclays Group
- WORDS:
- 2000
- DATE:
- 2011
- PRICE:
- 29.99 GBP
The paper examines the benefits and challenges of cultural diversity in the context of multinational companies offering a case study of cultural diversity in Jaguar Land Rover, Tata Steel and Barclays Group. Policies towards cultural diversity are reviewed discussing their impacts on the organisational performance of the three companies.
KEYWORDS: cultural diversity, Jaguar Land Rover, Tata Steel, Barclays,
C/HR/1157. Effects of employee wellbeing on organisational productivity: theory and case study of Barclay's Bank
- WORDS:
- 2950
- DATE:
- 2011
- PRICE:
- 29.99 GBP
The paper examines the components of employee well-being, i.e. job satisfaction, work-life balance and employee commitment. Their impacts on the performance of the workforce are considered conducting a case study of employee well-being policies in Barclays Bank and evaluating their effects on individual and group productivity of the banks’ employees.
KEYWORDS: employee wellbeing, productivity, Barclay’s Bank, job satisfaction, work-life balance, employee commitment,
C/M/2364. Proposal. Assessment of the strategies used at Barclay's to build a strong customer base
- WORDS:
- 1450
- DATE:
- 2011
- PRICE:
- 19.99 GBP
This proposal is for a study based on Barclay’s Plc, and aims to detail the strategies used to build a strong customer base. The aims are to explore the importance of maintaining a strong customer base in order to maintain a strong position in the financial market, to analyze the necessity for formulating special discounted rate loans, long term pension schemes, loyalty cards, additional services etc to attract more customers for banking, and to investigate the importance and role of CRM software in strengthening customer base. The details for the review of literature and proposed methodology are provided, along with the ethical considerations and research timeline.
KEYWORDS: Proposal, Barclay’s Plc, consumer base, financial market, discounted rate loans, long term pension schemes, loyalty card, CRM,
C/C/308. An evaluation of Information systems at Barclays bank
- WORDS:
- 2550
- DATE:
- 2011
- PRICE:
- 29.99 GBP
This paper examines management of information systems (IS) at Barclays. The paper aims to examine how management of IS can affect the success of an organisation. An analysis of the strategic role of the Barclays Group in the banking industry is assessed before the paper examines the concept of IS. Ethical considerations are discussed in relation to IS and customer information.
KEYWORDS: Information systems, information system management, IS, Barclays, ethics,
C/B/4104. Dissertation. Role of Corporate Social Responsibility in Lending Decisions of UK Banks
- WORDS:
- 10400
- DATE:
- 2011
- PRICE:
- 109.99 GBP
The dissertation investigates whether UK financial institutions base their lending policy on corporate social responsibility (CSR). Literature is reviewed on the theory of CSR, the relationship between CSR and banks’ practices, the origins of the global financial crisis, CSR role in the post-crisis period, etc. A study is conducted of the link between CSR and lending policies of Royal Bank of Scotland (RBS), HSBC and Barclays Bank. The methodology is based on the qualitative analysis of secondary sources including annual reports of the banks. Conclusions are made about the difference in CSR relevance for the banks’ lending decisions.
KEYWORDS: Dissertation, Corporate Social Responsibility, CSR, Lending Decisions, of UK Banks, Royal Bank of Scotland, RBS, HSBC, Barclays Bank,
C/F/1245. Proposal. An examination of the requirements of students at Barclays bank
- WORDS:
- 3150
- DATE:
- 2011
- PRICE:
- 39.99 GBP
This proposal focuses on Barclays bank, and aims to provide information on the needs and wants of UK University students. The philosophy and rationale behind the research is discussed, and the proposal outlines the chosen research approach. The research design is identified, and the details of the methodology are provided. Details regarding the data collection methods and the proposed timeline for the study are provided, along with the validity of the study.
KEYWORDS: Proposal, Barclays Bank, UK university students!,
C/EI/213. E-commerce systems in supply chain of Barclays Bank
- WORDS:
- 3050
- DATE:
- 2011
- PRICE:
- 39.99 GBP
The paper examines the opportunities offered by e-commerce looking at the incorporation of e-commerce systems in supply chain management (SCM) and evaluating the benefits provided by e-commerce systems for SCM in Barclays Bank. Key success factors (KSF) of Barclays are identified with regard to e-commerce systems used in their SCM.
KEYWORDS: E-commerce, supply chain, SCM, Barclays Bank,
C/M/2159. Service marketing in the Banking Sector
- WORDS:
- 1200
- DATE:
- 2011
- PRICE:
- 19.99 GBP
This paper examines service marketing in the Banking sector, and answers three questions. The first is “what are the Opportunities and Threats facing UK Banks which finance SMEs in the UK?” The second is, “what are the Commonalities & Differences in Service Marketing Strategies of HSBC, Barclays, Lloyds and RBS in financing SMEs in the UK”. The final question is “What are HSBC’s Key Strategic Service Marketing Issues for the Next Five Years and recommends service marketing solutions”.
KEYWORDS: Service marketing, banking, SME, service marketing strategies, HSBC, Barclays, Lloyds, RBS,
C/F/1182. Dissertation. Stress testing in UK banking system
- WORDS:
- 10550
- DATE:
- 2011
- PRICE:
- 109.99 GBP
The dissertation investigates the use of stress tests in banking as a tool to monitor and avoid disastrous effects of economic shocks. The review of literature touches on the issues of risk and uncertainty in the banking industry, the nature of stress tests, the variables used in stress tests in the financial system, etc. A case study of five major British banks is conducted including HSBC, Royal Bank of Scotland (RBS), Barclays Bank, BNP Paribas and Lloyds TSB, to examine procedures and outcomes of stress testing. Conclusions are made about the impacts of stress tests on the banks’ performance and their implications for the UK financial system.
KEYWORDS: Dissertation, stress testing, UK banking system, British banks, HSBC, RBS, Barclays Bank, BNP Paribas, Lloyds TSB,
C/HR/1013. Strategic human resource management at Barclays Bank Plc
- WORDS:
- 3900
- DATE:
- 2011
- PRICE:
- 39.99 GBP
This paper examines strategic human resource management (SHRM) at Barclays Bank Plc, and begins by providing information on the company. The paper then discusses the impact that SHRM has on organizational success and performance. The paper discusses the concept of SHRM in reference to the Resource Based View of SHRM (VRIO Framework) and the AMO (Ability, Motivation and Opportunity to Perform) Framework. The paper then discusses topics including performance related rewards, managing diversity, and leadership management.
KEYWORDS: strategic human resource management, SHRM, Barclays Bank Plc, Organisational success, organisational performance, Resource Based View, VRIO Framework, AMO framework, diversity, performance related pay, leadership management,
S/F/291. Money lending from the customer and lenders perspectives
- WORDS:
- 2700
- DATE:
- 2011
- PRICE:
- 29.99 GBP
This paper advises two people with recommendations about their proposed business enterprise. The paper also looks at the BCFS Bank (the lender) and outlines the considerations they should bare in mind when lending money to clients. The paper discusses the different financial services proposed to business in Canterbury, as well as trends in the retail, leisure and tourism sectors.
KEYWORDS: Business enterprise, BCFS Bank, money lending, financial services!,
C/M/2041. Barclays Retail Banking: services audit
- WORDS:
- 4550
- DATE:
- 2011
- PRICE:
- 49.99 GBP
The paper reports on the services audit of Barclays Retail Banking, a division of Barclays Group, using the approaches of a Service Blueprint and a Service Marketing Mix. The choice of Barclays for auditing is explained, the issues of Barclays Retail Banking services are revealed highlighting errors in their customer service, and suggesting recommendations about possible improvements of service delivery to retail customers.
KEYWORDS: Barclays Group, services audit,
C/B/3626. Strategic analysis and performance of Barclays Bank
- WORDS:
- 1900
- DATE:
- 2011
- PRICE:
- 19.99 GBP
The paper examines the current position of Barclays Bank conducting the company’s SWOT analysis and Porter’s Five Forces analysis of the UK banking industry. Barclays Bank’s performance is compared to that of their two main competitors, i.e. Lloyds TSB and HSBC banks. The role of global operations of the bank in gaining strategic and competitive advantage is discussed.
KEYWORDS: Strategic analysis, SWOT, Porter’s 5 forces, Barclays Bank, Lloyds TSB, HSBC,
C/F/1102. Dissertation outline. Effects of credit crunch on brand image of Barclays and HSBC
- WORDS:
- 650
- DATE:
- 2011
- PRICE:
- 9.99 GBP
The paper presents an outline of the dissertation on the consequences of the credit crunch for the brand image of Barclays and HSBC suggesting a study of marketing strategies that can be adopted to improve consumer perceptions of the banks. The research question is formulated, the topics and themes of the literature review are outlined, the methodology of the research is described.
KEYWORDS: Dissertation outline, credit crunch, brand image, Barclays, HSBC,
C/F/1074. Dissertation. Impact of Subprime Mortgage Crisis on Major UK Banks
- WORDS:
- 14400
- ADD-ONS:
- Excel Data
- DATE:
- 2011
- PRICE:
- 149.99 GBP
The dissertation looks at the causes and consequences of the global credit crunch evaluating the effect of the crisis on the UK banking sector with the focus on Northern Rock, HSBC, Barclays, Royal Bank of Scotland and Lloyds Banking Group. Literature is reviewed on the phenomena of economic business cycles and banking credit cycles, financial market fluctuations, origins of subprime mortgage crises, etc. The methods of the research include quantitative analysis of financial performance of UK largest banks over 2006-2008. Conclusions are made about the spread of the subprime mortgage crisis from the USA to the UK and the resulted performance of the UK banks.
KEYWORDS: Dissertation, Impact of Subprime Mortgage Crisis, UK Banks, Northern Rock, HSBC, Barclays, Royal Bank of Scotland, Lloyds Banking Group,
C/M/1925. Conflict management through negotiations
- WORDS:
- 2750
- DATE:
- 2011
- PRICE:
- 29.99 GBP
The paper addresses the issues of conflict management in organisations identifying sources of conflict, illustrating them with the example of Barclays Group, arguing whether conflicts can benefit organisations through their impact on creativity, and examining the process of negotiations as a method of conflict resolution. Factors that influence the success of negotiations are considered.
KEYWORDS: Conflict management, negotiations, Barclays Group,
C/M/1892. Organisational culture at Barclay's Bank
- WORDS:
- 2450
- DATE:
- 2011
- PRICE:
- 29.99 GBP
This paper examines the concept of organisational culture, and looks at Barclay Bank to do so. The paper begins by discussing the concept of organisational culture, focusing on the relevant literature and theories relating to it. The paper then reviews the predominant culture of Barclays, this is done in reference to the Charles Handy Model and the Deal and Kennedy Model of organisational culture. The last section provides recommendations for the future of the Barclays group.
KEYWORDS: Organisational culture, Barclays Bank, Charles Handy Model, Deal and Kennedy Model,
C/B/3228. Functions of IT department in wealth management of Barclays Group
- WORDS:
- 1150
- DATE:
- 2010
- PRICE:
- 19.99 GBP
The paper looks at the strategic management of IT department of Barclays Wealth, the wealth management arm of Barclays Group, explaining customer needs in the service and the strategies used to meet these needs. Areas of improvement in the service support are identified indicating that the IT department is responsible for the enhancement of the systems supporting client data. The paper has no references.
KEYWORDS: IT department, wealth management, Barclays, client data,
C/HR/846. Staff Turnover in Barclay's Capital
- WORDS:
- 3750
- DATE:
- 2010
- PRICE:
- 39.99 GBP
The paper looks at the factors that affect the turnover of the staff addressing the practices of Human Resource Management (HRM) in Barclay’s Capital, a part of Barclays Bank, to investigate the causes of their staff turnover. Theories of motivation are reviewed, the influence of the front-line managers on the employees is considered. Primary research is conducted using questionnaires and interviews to obtain relevant data form the company’s staff and managers, recommendations are suggested about best practices to deal with the staff turnover.
KEYWORDS: Staff Turnover, Barclay’s Capital, HRM, motivation,
C/F/948. Capital asset pricing model and the market model: case studies Barclays, Diageo, Intercontinental Hotels Group (IHG), Imperial Tobacco, and Vodafone
- WORDS:
- 3150
- ADD-ONS:
- Analysis Data
- DATE:
- 2010
- PRICE:
- 39.99 GBP
This paper examines the Capital asset pricing model (CAPM) and the market model, focusing on Barclays, Diageo, Intercontinental Hotels Group (IHG), Imperial Tobacco, and Vodafone. The market model calculates the firm’s beta and alpha, and the CAPM calculates the firms expected returns. The paper examines the results of all the calculations, and assesses what the findings say about the companies discussed. This paper includes a Microsoft excel spreadsheet containing all of the data for the calculations.
KEYWORDS: Capital asset pricing model, market model, Barclays, Diageo, Intercontinental Hotels Group, IHG, Imperial Tobacco, Vodafone, beta, alpha, CAPM, expected returns, portfolio management,
S/F/273. Proposal. CSR in China's Construction Bank Corporation and UK Barclays Bank
- WORDS:
- 3400
- DATE:
- 2010
- PRICE:
- 39.99 GBP
The paper proposes to investigate the policies of corporate social responsibility (CSR) used by the Chinese Construction Bank Corporation (CBC) and British Barclays Bank. The background of both companies is described, the aims and questions of the research are outlined, its relevance is explained. Literature is reviewed on the theory of CSR, the position of the state-controlled banks in China, the role of government in CSR policies, etc. The methods of the proposed research are described, its timetable is indicated.
KEYWORDS: Proposal, corporate social responsibility, CSR, China’s Construction Bank Corporation, CBC, Barclays Bank,
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