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Anglia Ruskin University

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C/M/2235. Customer satisfaction and the medical services provided by Anglia Ruskin University

WORDS:
750
DATE:
2011
PRICE:
9.99 GBP

This paper looks at customer satisfaction in relation to medical services provided by Anglia Ruskin University. The paper interviewed a select number of students, and the remainder of the paper evaluates the responses. The findings are split in to the following sections, the awareness of the services provided, initial impressions, speed and effectiveness of the service, environment, and need for improvement. Conclusions are made regarding recommendations. This paper does not contain a reference list.

 

KEYWORDS: customer satisfaction, medical services, Anglia Ruskin University!,

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C/OM/154. Quality Circles at Anglia Ruskin University

WORDS:
2800
DATE:
2009
PRICE:
29.99 GBP

The paper looks at the strengths and weaknesses of adopting a program of Quality Circles (QC) exploring the ways in which the apparent weaknesses of QC can be remedied and discussing various tools and techniques used in the implementation of QC programs, organisational implications of adopting a QC program, etc. using the case study of Anglia Ruskin University

 

KEYWORDS: Quality Circles, Anglia Ruskin University,

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