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Accor Group

C/OM/187. Standard operating procedures to improve sanitation processes in Ibis hotel

WORDS:
3700
DATE:
2009
PRICE:
39.99 GBP

The paper looks at the role of operations management in the UK budget hotel Ibis owned by ACCOR group. The hotel’s strategy is described, their sanitation problems are identified, standard operating procedures (SOP) for cleaning activities are outlined, control processes are suggested to improve the hotel’s hygiene standards.

 

KEYWORDS: Operations management, Ibis, hotel, ACCOR, sanitation, standard operating procedures, SOP,

 
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