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Abbeysteel

C/M/1340. Customer relationships management at Abbeysteel

WORDS:
1100
DATE:
2010
PRICE:
19.99 GBP

The paper examines the system of customer relationship management (CRM) in the UK SME Abbeysteel discussing their options of targeting business-to-customer market as well as business-to-business market, and suggesting recommendations about customer retention policies.

 

KEYWORDS: Abbeysteel, CRM, customer retention, customer relationship management,

 
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