S/M/246. Proposal. PROJECT PLANNING AND SERVICES OPERATIONS MANAGEMENT: case study of photographic exhibition entitled 'The Crow: 21st Century Native Americans' for Horniman Museum
(2005, 3500 words)
The paper presents a proposal for the project of creating a guide for the Horniman Museum (HM) in New York to schedule and maintain visitor satisfaction. The profile of the museum is presented relating the background of their animated photographic exhibition and reporting on the phases of the project implementation.
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