S/M/107. Describe what you would see in an organisation that routinely achieves exceptional productivity. Define key areas necessary to ensure "fit" (i.e. construct a framework model) and use that model to analyse your own organisation, explaining how you would address three areas that could be improved.

This paper describes what you would routinely see in an organisation that achieves exceptional productivity. A framework model is developed that outlines the key areas of fit: Direction and alignment, Involvement and commitment, Organisational structure, Monitoring & environmental support. These areas are used to define key areas of improvement for an organisation.