S/HR/63. Employee Reward & Recognition Schemes & Motivation

This paper examines employee recognition and incentive schemes and their role in motivating people. Areas of motivation discussed include Intrinsic and Extrinsic motivation; Equity Theory (Adams); Instrumentality Theory (Taylor); Theory X and Theory Y (McGregor); Hierarchy of Needs (Maslow); and Two Factor Theory (Herzberg). The paper uses examples of recognition and incentive schemes from the public and private sectors. Schemes discussed included vouchers, gifts, non-financial rewards, cash rewards, and public recognition and award ceremonies. Recognition and incentive schemes at Virgin Trains, Orange and Brent Council are briefly analysed.