S/HR/126. Dissertation. Why don't retailers make an effort to keep staff?
(2005, 8500 words)
The dissertation examines the problem of high employee turnover (ET) in the retail industry. The review of literature provides information on the definitions of the ET, the causes of ET, ET effects on the performance of the organisation, employee motivation theories, etc. Research methods include case studies based on the primary data obtained through interviews, focus groups and questionnaires, and secondary data analysis. Conclusions are made about the ET trends in retail organisations. Recommendations about the ways of dealing with high ET are suggested.
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