S/HR/107. Why do some organisations train their employees more than others? Is this always a rational thing to do?

The paper addresses the problem of employee training (ET) reviewing academic approaches to the role of ET in organisational behaviour, the definitions of training and development, the methods of ET, the obstacles to ET, etc. The concept of 'high performance workplace' is discussed in the context of Boxall's typology of HR strategies in the service sector.