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Other Papers on :Organisational Effectiveness

Other Papers on :Approaches to Management

P/M/602. Keys to managerial success in servicing business

(2006, 4500 words)

The paper examines the role of managerial leaders in servicing business highlighting the importance of the approaches orientated towards customers and the company’s human resource. The keys to effective management in the areas of customer relationship and employee retention are outlined.



 
   
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