P/M/568. Diffusion of organisational wisdom through story telling
(2006, 3000 words)
The paper enlarges on the idea of William James about the role of narrative stories in the understanding of the otherwise senseless world. The value of stories in knowledge acquisition and knowledge transfer among organisational members is argued; the modes of shaping social realities and the strategies in organizational learning are discussed; the impact of behavioural patterns incorporated in organisational stories on collective problem-solving is highlighted.
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