P/M/337. Management in conditions of change: case of Sainsbury's
(2005, 2000 words)
The paper looks at the performance of businesses in conditions of continuous change brought about by the need to meet the increasing demands of customers. The role of managers is emphasised; the concepts of "management" and "leadership"; "transformational leader" and "transactional manager" are defined. The implications of change on the shareholders are outlined. The paper illustrates the performance of managers using an example of Sainsbury's, the UK supermarket chain
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