P/HR/224. Dissertation. Causes of high employee turnover in retail industry

The dissertation aims to investigate the reasons behind a high employee turnover rates in the retail industry. A literature review includes definitions of employee turnover (ET), effects of ET on an organisation, importance and techniques of employee retention, etc. Research methodology is described including primary research methods (a questionnaire, a focus group study, a survey) and secondary data analysis. Conclusions are made on the basis of research findings about the main causes of employee turnover. Recommendations for employers within retail industry are offered.