P/HR/11. Team work.

For managers attempting to get the best out of teams, their primary role must be to secure good communications between the organisation and team, accurately conveying the expectations of the task and resources being made available. Managers also need to observe the teamŒs development, ensuring standards and structures are maintained and combating problematic situations, e.g. conflict or groupthink. Managers who create teams to save themselves time may find the tactic backfire; teams will only produce results once their internal processes are managed correctly. Michael Schrage argues ´Innovative managers understand that they must do more than manage people. They need to manage the interactions between peopleŽ.