P/EC/12. E-learning: benefits and problems

The paper deals with one of the most effective ways of personnel training, e-learning. Proceeding from the survey of literature the author discusses e-learning benefits (reduction of training costs, improved ability of tracking learners, etc.) grouping them into strategical and tactical. Problems in shifting to e-learning are outlined, the main being 'resistance to change'. The paper concludes that e-learning can contribute to higher profits in the environment of global competition where emphasis will be placed on the quality of goods and services.