P/C/110. Dissertation. Enterprise Resource Planning system: factors of success and failure

The dissertation examines the impact of organisational culture (OC) and OC change on the successful implementation of the information system (IS) Enterprise Resource Planning (ERP). An overview of the IS role in modern organisations and the background of ERP are presented on the basis of a literature review discussing the benefits and limitations of ERP, the evaluation of ERP success and failure, the critical factors behind ERP implementation, the theories of OC, change, etc. Research approaches are described; a case study of Company X is conducted including primary quantitative (questionnaires) and quantitative (interviews) research, secondary research and triangulation. Conclusions are made about the factors associated with change in OC and their effect of ERP success.