P/B/870. Dissertation. Outsourcing: theory and case studies
(2005, 10 000 words)
The dissertation investigates the outsourcing of UK business processes offering a review of literature on the theory of outsourcing and offshoring, the existing trends in outsourcing, the problems of trade under globalisation, the issues of the UK labour force, etc. Case studies of outsourcing in BT, Norwich Union, MphasiS, etc. are presented with the focus on outsourcing to India.
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