E/OM/16. Analyse critically, from a holistic perspective and with reference to appropriate theory, the implications and consequences of a Quality Management Initiative that has been undertaken in your organisation. Provide justified conclusion as to the success or otherwise of the initiative.

This paper briefly outlines the benefits of QM and analyses the implications and consequences of QM program and its initiative that has been undertaken in my organisation. It would then analyse the pros and cons of the Six- Sigma program against EFQM (1999) Excellence Model and Crosbys view. And finally derive conclusions from it.