E/OM/14. Comparison and contrast three cases in operations management
(2005, 3000 words)
This article focuses on comparing and contrasting the operations management problems faced by the companies Oilpartz Ltd, Executive Holloware Ltd and London Zoo described in cases ÓIll phone you backÔ, ÓExecutive HollowareÔ and ÓLondon ZooÔ, (Johnston, R. et.al., Cases in Operations Management, Pitman, 2003.) referring to the transformation model, types of operations (4Vs), operations performance objectives, and the contents of the 5Ps mentioned below.
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