E/C/10. GROUPWARE: Impact on Information Use and Potential Consequences for Business Strategy
(2004, 4400 words)
Definition, history, advantages and disadvantages of the 'fad' groupware are considered. This report discusses groupware's impact on both the use of information in organisations and upon business strategies. Existing examples of groupware applications are considered in competition-uptight organisations that adopted groupware technologies. This report also aims to indicate how organisations make the most effective use of groupware.
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