E/B/243. Information and Management Systems (IMS) in Tesco
(2006, 2500 words)
The paper examines the Information Management system (IMS) used in Tesco identifying its sub-systems (departmental areas) and focusing on the IMS use in the Customer Services (CS) sub-system. The properties of IS and the types of their connection are defied; the issues of the information and materials flow through the sub-system are addressed; the method of systems description is analysed.
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